Active Explorers and Opportunity-Minded Consumer Segments Reflective
of Word of Mouth Trend in Latest BIGresearch Simultaneous Media Survey


These Consumers Are More Likely to Give Advice to Others

COLUMBUS, OH -- (MARKET WIRE) -- 09/12/2006 --September 12, 2006 -- BIGresearch's media consumption groups clearly demonstrate an inclination toward being "advice givers" to others on future purchases. In the latest Simultaneous Media Survey (SIMM VIII--July, 2006) of over 15,000 people, Opportunity-Minded and Active Explorers segments topped the list of those who regularly or occasionally offered their opinions on what to buy and where to buy it to family, friends and co-workers.

BIGresearch's media consumption clusters are behavior-based and are derived by analyzing media influence, purchase decisions, experiential time and simultaneous usage. The clusters allow for true media consumption segmentation, which is required for increased ROI.

"Word of mouth is the hot topic in marketing and promotion these days," said Joe Pilotta, VP of Research for BIGresearch. "The key to understanding and impacting the word of mouth process is to find out who the 'advice givers' are and target them before the purchase."


BIGresearch Media Consumption Clusters Ranked By % Who Give Purchase Advice to Others:

1. Opportunity-minded

2. Active Explorer

3. Ravenous

4. Old School

5. Persuadables

6. New Mediacs
7. Simultaneous Readers
8. Independent

The survey revealed that "advice givers" don't always formulate their counsel on personal experience alone. The influence of the media ecosystem -- where consumers live, work or take their leisure -- also plays a critical role in molding their advice to others. Their most trusted media sources range from word of mouth to articles to the Internet. In a specific example, "advice givers" tended to be mostly influenced by word of mouth, reading an article on the product, and TV/broadcast advertisements when purchasing electronics. However, coupons, newspaper inserts and word-of-mouth were the most influential when purchasing groceries.

"Advice Givers" - Which of the following media influences your purchases for…?

 

Electronics                   Grocery

1. Word of mouth              1. Coupons

2. Read Article on product    2. Newspaper Inserts

3. TV/Broadcast               3. Word of mouth

4. Newspaper Inserts          4. In-store promotion
5. Internet Advertising       5. TV/Broadcast

 

"When you look at the numbers, word of mouth is a powerful influence within every consumption group; however its influence varies by product category and by media cluster. All in all, affecting the influential media of advice givers is a key to word of mouth ROI,” said Pilotta.

Additional information on SIMM and other BIGresearch samples may be accessed by going to: http://www.bigresearch.com and clicking on Complimentary Top Line Findings.

To comment on this release visit the BIGresearch blog: http://whencustomerstalk.blogspot.com.

About BIGresearch
BIGresearch is a market intelligence firm providing analysis of consumer behavior in areas of retail, financial services, automotive, and media.  The syndicated Simultaneous Media Usage Survey (SIMM) monitors more than 15,000 consumers twice each year to identify opportunities in a fragmented and changing marketplace including the media. The syndicated Consumer Intentions and Actions Survey (CIA) monitors the pulse of more than 7,000 consumers each month.

BIGresearch's methodology provides the most accurate consumer information in the industry with a margin of error of +/- 1 percent. www.bigresearch.com.


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BIGresearch
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phil@bigresearch.com